Bad attitude of taxi drivers tops complaints: Nazri

KUALA LUMPUR: The bad attitude of taxi drivers topped foreign tourists’ complaints in a survey on tourist satisfaction conducted recently, said Minister in the Prime Minister’s Department Datuk Seri Mohamed Nazri Abdul Aziz.He said the complaints ranged from excessive charges, dropping passengers at undesignated stops, and refusal to take passengers, to use meter and to issue receipts.

“So the bad attitude of our taxi drivers is worst than our filthy public toilets,” he told reporters after witnessing the signing of an agreement on taxi ownership between DRB-Hicom Bhd and three Klang Valley taxi operator associations here yesterday.

He said the Commercial Vehicle Licensing Board received 1,232 complaints against taxi drivers in the Klang Valley, Johor, Selangor and Penang from January to November this year.

He said of them, 493 taxi drivers were slapped with compounds, 294 given warnings, one had his permit suspended, 320 under investigation while 124 were let as there were no cases against them.

Urging Malaysian taxi drivers to emulate Shanghai taxi drivers, he said although China opened up to the outside world only in 1978, its taxi drivers displayed exemplary attitude. — Bernama

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