MAS cancels flights in and out of Alor Setar till Monday

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KUALA LUMPUR: Malaysia Airlines (MAS) has cancelled 18 flights into and out of Alor Setar from today until Monday due to airport closure as flood waters have reached the runway.

INUNDATED RUNAWAY: The flood at Sultan Abdul Halim Airport runaway at Kepala Batas Kedah ihas resulted in all flights being cancelled. — Bernama photo

The Sultan Abdul Halim Airport will remain close until Nov 8, it said.

MAS director of operations Capt Mohamed Azharuddin Osman said the airline  will be monitoring the flood situation closely and customers in Malaysia are advised to keep in touch with its toll-free 24-hour Call Centre at 1 300 88 3000 or ticketing offices for the latest information on flight schedules.

Passengers on affected flights have some travel options: 1. Exchange their tickets for free to fly either to or from Penang or Langkawi instead of Alor Setar.

However, ground arrangements will not be covered. 2. Change their travel date at no fee (regardless of ticket types), within a specified validity period.

For full refunds, the normal refund policy applies depending on ticket fare types.

It  advised passengers to call MAS’ 24-hour call centre at 1 300 88 3000 (within Malaysia) or +603 7843 3000 (outside Malaysia) or visit its ticketing offices before proceeding to the airport.

The cancelled flights are as follows:     Friday, 5 November 2010 Kuala Lumpur, Alor Setar (MH1208) scheduled to depart 1. 55pm Alor Setar – Kuala Lumpur (MH1209) scheduled to depart 3.20pm     Kuala Lumpur – Alor Setar (MH1252) scheduled to depart 8.00pm Alor Setar – Kuala Lumpur (MH1253) scheduled to depart 9.25pm Saturday, 6 November 2010 Kuala Lumpur – Alor Setar (MH1208) scheduled to depart 1.55pm Alor Setar – Kuala Lumpur (MH1209) scheduled to depart 3.20pm Kuala Lumpur Alor Setar (MH1252) scheduled to depart 8.00pm Alor Setar – Kuala Lumpur (MH1253) scheduled to depart 9.25pm Sunday, 7 November 2010 Kuala Lumpur – Alor Setar (MH1208) scheduled to depart 1.55pm Alor Setar – Kuala Lumpur (MH1209) scheduled to depart 3.20pm Kuala Lumpur – Alor Setar (MH1252) scheduled to depart 8.00pm Alor Setar – Kuala Lumpur (MH1253) scheduled to depart 9.25pm Monday, 8 November 2010 Kuala Lumpur – Alor Setar (MH1202) scheduled to depart 8.00am Alor Setar – Kuala Lumpur (MH1203) scheduled to depart 9.25am Kuala Lumpur – Alor Setar (MH1208) scheduled to depart 1.55pm Alor Setar – Kuala Lumpur (MH1209) scheduled to depart 3.20pm Kuala Lumpur – Alor Setar (MH1252) scheduled to depart 8.00pm Alor Setar – Kuala Lumpur (MH1253) scheduled to depart 9.25pm. — Bernama