Transforming the landscape: The new era for MICE in Sarawak

0

Amidst the rapidly transforming land­scape of the nation spurred by the Eco­nomic Transformation Pro­gramme (ETP) and the Entry Point Projects (EPP) that have been identified as key movers, Sarawak is gradually starting to reap the benefits in various sectors.
One prime sector that has been earmarked to contain enormous potential is business tourism and over the next ten years the federal government is pumping in RM800 million to support the international convention bids and to fund the Malaysia Convention and Exhibition Bureau (MyCEB).

 

This augurs well for Sarawak as the state can capitalise on what it has already achieved but now on a larger scale. Sarawak Convention Bureau (SCB) chief executive officer (CEO) Jill Henry traced the Bureau’s five year history in an exclusive one-on-one interview with Biz Hive Weekly.

“This year is the fifth anniver­sary of SCB and we are indeed pleased with our achievements in this short span of time win­ning more than 150 new events in total and securing interna­tional awards for our destina­tion marketing campaigns and short films to pitch for Sarawak as a major venue for Meetings, Incentives, Conventions and Exhibitions (MICE),” Henry revealed.

“What makes us successful is that we leverage on the strong international appeal of the Bor­neo brand in the global market and the unique selling points of Sarawak which we also pitch to stimulate the domestic demand. The Sarawak MICE experience is unique and we make efforts to ensure this stays true,” she added.

According to the CEO, con­ventions play an important role in the state government’s ambitious agenda to transform Sarawak into a developed state by 2020 and double the popula­tion by 2030, thereby creating 1.6 million more jobs and increas­ing gross domestic product (GDP) fivefold.

She highlighted that a major portion of the growth was ex­pected to come from the central and northern region under the Sarawak Corridor of Renewable Energy (SCORE) that involved an estimated RM334 billion derived 80 per cent from the pri­vate sector and the remaining from government coffers.

With this in mind, holding conventions linked to the state’s trade and industry priority are­as would attract potential inves­tors by showcasing Sarawak’s new investment opportunities first hand.

“SCB gives priority to conven­tions linked to SCORE and ten other key sectors namely fish­ing and aquaculture; livestock; palm oil; tourism; aluminum; steel; oil-based industries; ma­rine engineering; timber and glass,” Henry pointed out.

Since its inception five years back, the bureau has won 156 major bids involving pre­dominantly international and regional conventions. The con­ventions span from late 2006 to 2016 with the highest number of registered delegate arrivals currently in 2010.

In its four years, the bureau’s bid success rate averaged at 64 per cent and has been improv­ing year on year reaching an all-time high of 80 per cent in 2010. To date, SCB has managed to bring in a total of 74,444 reg­istered delegates from over 156 conferences held.

The bureau is currently on track to achieve its 2011 sales targets and has bid for a further 49 conferences with 24 bids due for decisions this year.

Among the few big conferenc­es that were secured were the ‘42th Annual Scientific Meeting of Malaysian Orthopaedic As­sociation 2012’, ‘9th Combined Pediatric and Spine Congress 2013’ and the ‘9th World Con­gress of Chinese Medicine 2012’ as well as 16 more, confirming more than 10,890 delegates.

“Among the 119 conventions held in Malaysia, nine were held in Kuching last year. This makes us the second best state in the country surpassing Penang, Kota Kinabalu and Langkawi. It has taken us five long years to even make the ranking and it has been a tough challenge,” Henry highlighted.

“MICE is a long term business and we are working on bookings for 2016,” she added. “The big­gest contribution from the state government to Sarawak is us as an organisation. In 2006, it rec­ognised that MICE is not about building something physical, it is all about tactical marketing operations and understanding what needs to be done in order to secure the businesses.”

She pointed out that the state government also got behind conferences financially.

“SCB decided to support conventions by way of entering into a contractual agreement with the host organisation and assisting them to source fund­ing. That is when subvention funding comes into play.”

‘Subvention funding’ to fur­ther drive growth

In order for Sarawak to trans­form as a MICE gateway, SCB successfully managed to con­vince the state government to grant the bureau a total of RM5 million in subvention funds each year. This is becoming a major asset for the Sarawak MICE industry to prosper.

Based on the data given, fund­ing requests would generally range from relatively small requirements for amounts of between RM5,000 and RM50,000 sponsoring elements of con­ference programme, to much larger commitments of up to RM1.5 million for high profile regional or international con­ventions.

As it was likely there would not be adequate funding for the state to support all convention sponsorship proposals, the role of the committee was also to prioritise funding applications, taking into account factors such as linkage to trade and investment priorities as well as economic return on invest­ments.

Henry explained that regular committee meetings were held to discuss applications. The joint committee was chaired by the state secretary of Sarawak with member representatives from the Chief Minister’s office, the state financial secretary’s office, state planning unit, Min­istry of Tourism and Heritage as well as the SCB.

What makes us successful is that we leverage on the strong international appeal of the Borneo brand in the global market and the unique selling points of Sarawak which we also pitch to stimulate the domestic demand. The Sarawak MICE experience is unique and we make efforts to ensure this stays true

On the strategy front, SCB is intensifying its domestic market­ing efforts and focusing heavily on Kuala Lumpur this year.

“With the MyCEB also aggres­sively targeting the international association market, we need to ensure that Sarawak continues to be proactively promoted as an alternative venue option to pe­ninsula based meeting planners,” highlighted Henry.

1 2