KUCHING: Convenience, ease and accessibility for customers has always been the main agenda of Pos Malaysia, especially through the Pos-On-Wheels (POW) mobile service, launched now in Lawas.
The POW, equipped with a Very Small Aperture Terminal (VSAT) satellite that enables the facility to conduct online transactions and offer a range of services similar to a normal post office, was launched by State Public Utilities Minister Datuk Amar Awang Tengah Ali Hasan on Sunday to enable the
postal service to reach more people.
“We feel there is an urgent need for us to provide the mobile service in Lawas. We certainly believe that the POW will be able to support the existing post office besides enhancing services and accessibility for the people in Lawas,” Pos Malaysia Berhad group chief executive officer Datuk Khalid Abdol Rahman told Bernama here today.
In enabling Pos Malaysia to have wider customer reach, the mobile unit can visit a number of places within a day.
Khalid said seven community postmen and three representatives of post community as well as the locals that Pos Malaysia has hired to deliver letters in Lawas, also received their certificates of appointment from Awang Tengah.
He said the POW would be on the move around Lawas at various locations, including Tedingan, Limbang, Sundar, Kuala Lawas, Merapok and Kuala Lawas.
Previously known as the Mobile Post Office Service, the mobile units have been on the move in selected locations in Kedah, Penang, Perak, Kuala Lumpur, Negeri Sembilan, Johor, Pahang, Terengganu, Kelantan, Sabah and Sarawak, he added.
The POW would be extended throughout the country in stages, with services that include the sale of stamps, payment of local utility bills, assessment bills and study loans from Mara and the National Higher Education Fund (PTPTN).
It also offers the posting of letters, PosParcel and PosDaftar items, acceptance of PosLaju items, purchase and encashment of postal orders, issuance and encashment of money orders, insurance on motor/non-motor as well as Amanah Saham unit trust investment and redemption.
Khalid said Pos Malaysia had a widespread network of over 700 post offices throughout the country in addition to its network of mini post offices, mobile post offices, postal agents and stamp agents.
This makes it one of the most extensive retail networks in Malaysia.
In Sarawak, there are currently 63 post offices, 40 mini post offices and five POWs, with two in Kuching and one each in Sri Aman, Sibu and Lawas.
Having grown from strength to strength throughout the years, he was confident that Pos Malaysia would continue to transform and innovate itself in order to maintain its relevance and a competitive edge while continuing to connect with Malaysians in the rest of the world. – Bernama