Posted on March 30, 2012, Friday
I am one of the many borrowers who have been repaying my loan through salary deduction. recently PTPTN offered those who were interested to convert their loans to ujrah.
I am one of those who converted my loan. what i do not understand is the follows:
Balance of my loans of 31.10.11 rm 4786.83
Pindah pinj ke ujrah 1.11.11 a sum of rm11,483.52 was credited into my account. with that current balance negative rm6696,69.
On 1.11.11 lrs kpn semasa extra 142.47 credited into my account making an excess of rm6839.16
Now comes the big Q? also on that date lrs pind byrn balik where my account was debited the sum of rm7535.64 !!!!!!
Now i owe pptn again rm696.48. on the same date again rm696.48 was credited in.
Now my balance is rm0.00
I tried to fill in their online feedback form to get a clearer picture but the moment i click enter several compulsory sections auto blanked itself and feedback failed due to incomplete form.
My request: can BP help find out why rm7535.64 was deducted/debited from my account when in the first place my balance as of 31.10.2011 was only rm4786.83.
I have printed out my loan statement and its very confusing. ( as mentioned above)
I am sure many others out there opted for this ujrah are just as confused as i am. please help clarify this matter.