Wheelex opens new Hyundai 3S centre in Seremban

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KUCHING: Wheelex Sdn Bhd (Wheelex) had just concluded its opening ceremony for its new 3S centre (sales, service and spare parts)marking the 20th Sime Darby Motors (HSDM)3S centre Malaysia.

According to the group in a press release, there were seven more 3S centres that were being set up and will begin operations sometime this year or early 2014.

Among those present at the launch event were Lau Yit Mun, managing director of HSDM and Kim Hoo-Keun, head of Asia and Pacific regional headquarters Hyundai Motor Company.

“The expansion of our 3S network will make it convenient for Hyundai car owners to visit a service centre that is nearest to them without having to travel far. We are committed to providing the best for our customers including ensuring their convenience as part of the ownership experience,” said Lau.

Wheelex, a subsidiary of SiangHin Goup of Companies, had previously operated its 1S centre (sales) and 2S centre (service and spare parts) different locations in.

“We felt it was timely for us to invest and consolidate our 1S and 2S centres into one building for the convenience of our customers as well as to improve the efficiency in our operations,” said Foi, group chairman of SiangHin Group of Companies and founder of Wheelex.

This new 3S centre, costing approximately RM4 million, is fully equipped with services like the Quick Service, pick-up and delivery, shuttle and free car wash. Customer could also wait at the premium waiting lounge which has Wi-Fi, coffee making facilities and Astro channels.

The 3S centre is located strategically in Seremban, making it convenient for customers from neighbouring towns such as Nilai, Senawang, Port Dickson, Lukut and Bahau to send their cars in.

With the opening of this new 3S centre, Wheelex expects its throughput to increase 150 per cent within three years.

Hyundai has currently 3.2 per cent market share in the non-national car segment in Negeri Sembilan, and is looking at increasing it to 3.9 per cent, which is equivalent to HSDM’s national average of market share.