‘Warranty not for unofficial channels’


KUALA LUMPUR: Mercedes-Benz (M) Sdn Bhd has issued a circular to its authorised dealers and service centres concerning warranty coverage for failures resulting from fuel quality on grey market vehicles.

In a statement yesterday, Mercedes- Benz said the circular clarified that, any failures in Mercedes-Benz passenger cars brought in through unofficial channels would not be accepted under warranty by Daimler AG as they were unprepared for local fuel quality.

Mercedes-Benz Malaysia president and chief executive officer, Roland Folger, said the fuel quality in Malaysia did not meet the operating requirement of vehicles produced in other countries.

“As such, imported vehicles which have not been suitably adapted to the local fuel quality, may experience failures.

“Only vehicles purchased through Mercedes-Benz’ authorised dealers are prepared adequately for the local conditions and it is our obligation to warn the public of the risks that are taken in purchasing a Mercedes-Benz from an unauthorised dealer,” he said.

Mercedes-Benz said since 2004, it has invested approximately RM250 million in its assembly plant in Pekan, Pahang, with another RM100 million earmarked to be injected over the next five years. — Bernama