KUALA LUMPUR: Staff of Malaysia Airlines (MAS) need a support group to provide moral support and emotional recuperation to those who have lost 27 colleagues following flight MH370 and MH17 incidents.
Independent motivational expert and lecturer Datuk Dr Mohd Fadzilah Kamsah said MAS staff were suffering from serious emotional stress as they had lost many co-workers in a short period of four months after the first incident.
“Among themselves, there must be one person or group who are stronger, firm and positive to help their other colleagues to go on with their lives following the tragic episodes.
“If they mingle among those with the same emotions, surely the feelings of sadness and trauma being felt will become more severe,” he said when contacted by Bernama here.
MAS lost 12 crew on board flight MH370 on March 8 after its aircraft disappeared from radar while enroute to Beijing from Kuala Lumpur as well as another 15 crew aboard flight MH17 when it crashed in Ukraine while flying from Amsterdam to Kuala Lumpur last Thursday.
Fadzilah said the job performance of MAS staff and, subsequently, that of MAS itself would be affected if these feelings of sadness and trauma persisted for a long time.
Apart from accepting that the incidents had happened, they also should be aware that such feelings were normal and they would recover in time.
He also advised MAS staff or family members involved in the two incidents not to follow the current developments on them as the emotional stress they suffered would become worst if every updates in the mass media or social web were being followed obsessively.
“According to a study, if we are involved in a tragic event, it is sufficient to know the truth and not to be too obsessive in doing follow-up,” he said. — Bernama