KUCHING: The community carrier of Malaysia Airlines (MAS), MASwings, will suspend its four-time weekly services between here and Bandar Seri Begawan in Brunei via Mulu effective Oct 26 this year.
In a press statement yesterday, the commuter airline said the decision was part of its network rationalisation focused on expanding its domestic routes, which remained its core market.
Its chief executive officer Capt Ritzerwan Rashid remarked: “MASwings continuously reviews its network strategy to meet market needs, as well as to support economic growth in Sabah and Sarawak.
“We are committed to being our guests’ first choice to get across the vast states of Sabah and Sarawak. Hence, being able to put these resources to where the market demands them is important.”
With regard to the suspension of the Kuching-Bandar Seri Begawan route, MASwings would notify all affected guests via emails, SMS alerts and calls.
“The guests will be offered the option of either changing their travel plans to an earlier date, or being given full refunds.
“MASwings regrets the inconvenience caused by these changes. Nevertheless, we assure passengers that all bookings throughout the affected dates will be honoured,” Capt Ritzerwan apologised, adding that passengers could continue to fly daily from Kota Kinabalu to Bandar Seri Begawan on board MASwings’ code-sharing flight with Royal Brunei Airlines.
For further assistance, visit MASwings ticket offices or call travel agents. Alternatively, call MAS 24-hour Call Centre at 1-300-88-3000 (within Malaysia)/+603-7843 3000 (overseas).