Samsung: Battery design, manufacturing errors behind Note 7 fires

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September 2, 2016 - Bangkok, Bangkok, Thailand - Samsung Electronic Co., Ltd.in Thailand announced Samsung mobile customers through fan pages, Thailand promoted the product ''Samsung Galaxy Note 7'' from 2-4 september 2016. This out indefinitely. Also can cancel it and get the deposit back.After A company official said Thursday, after reports that a few of the devices exploded while being charged. Adisorn ChabsungnuenPacific Press (Credit Image: © Pacific Press via ZUMA Wire)

A man walks past a Samsung Galaxy Note 8 advertisement. (Credit Image: © Pacific Press via ZUMA Wire)

SEOUL: The design and production of the Samsung Galaxy Note 7’s batteries caused the mobile phones to catch fire, the South Korean company said Monday.

“Our investigation, as well as investigations completed by three independent industry organizations, concluded that the batteries were found to be the cause of the Note 7 incidents,” Samsung said in a statement, according to South Korea’s Yonhap news agency.

Some 700 engineers examined 200,000 devices and 30,000 batteries during the investigation into the cause of the fires, Samsung said.

Samsung began selling the phone on August 19, but said in October it was discontinuing production following a global recall and multiple reports of some of the devices catching fire.

The discontinuation of production was estimated to cost the South Korean tech giant 3.5 trillion won (3 billion dollars) in operating profit from the fourth quarter of 2016 through the first quarter of 2017.

The 940-dollar (RM3,199 in Malaysia) device was aimed at the premium end of the market, where it was intended to compete with Apple’s iPhone. – dpa