KOTA KINABALU: The National Registration Department (NRD) plans to further improve its mobile services programmes in Sabah and resolve the documentation problems of citizens of the State, especially those residing in rural areas with access difficulties.
NRD director general Dato Mohammad Razin Abdullah told press members during his visit to the NRD at the Urban Transformation Centre (UTC) here yesterday that since the rural folks could not come to the NRD offices to arrange for their documents, the department would go to them instead.
“We will go down to the ground to provide our services to the people,” he said.
Mohammad also said that this year, NRD planned to further improve its delivery system and to shorten and reduce the waiting time for MyKad issuance.
“These are among the efforts we are trying to carry out,” he explained.
On his visit, he explained that it was his first visit to Sabah after his appointment as director general in October, last year.
“I am here to see the services rendered by my officers to the public,” he said.
Sabah NRD director Dato Ismail Ahmad also echoed the director general’s call to assist as many citizens in Sabah as possible to have their document.
“We will endeavor to ensure all the eligible people will have their identification card,” he said.
He added that it was important for the people to have the document as they need it for education and also for banking purposes.