Professor Tan Sri Dato Dzulkifli Abdul Razak speaks at the opening of MPC’s workshop on ‘Development of Vision, Mission and Objectives as Foundation for Business Excellence’. MPC Sarawak aims to produce more top-class organisations to meet the state government’s focus of developing its digital economy. — Photo by Tan Song Wei
KUCHING: The Malaysia Productivity Corporation (MPC) Sarawak aims to produce more top-class corporations to meet the state government’s focus of developing its digital economy.
MPC board of director Professor Tan Sri Dato Dzulkifli Abdul Razak, who is also a board of director at the Universiti Sains Islam Malaysia, supports MPC Sarawak’s efforts in organising programmes based on MPC’s Malaysia Business Excellence Framework (MBEF), in order to create more top-class organisations in Sarawak.
According to Dzulkifli, MPC Sarawak also introduced a ‘Journey to an excellent organisation’ programme last year and this has been improved on this year.
“I believe that MPC Sarawak’s efforts is in line with the efforts of the state government to focus on the digital economy,” he said at the opening of MPC’s workshop on ‘Development of Vision, Mission and Objectives as Foundation for Business Excellence’ yesterday.
The business excellence model ‘sponsored’ by MPC is based on MBEF. MBEF has been used as an evaluation criteria for several prestigious awards in the country such as Anugerah Kecemerlangan Industri (AKI) on a federal level and the Sarawak Chief Minister’s Industry Excellence Award (CMIEA).
Malaysia’s membership is represented by MPC in the Global Excellence Model (GEM) Council, the international affiliation that monitors the global business excellence framework, is a platform guarantees MBEF is always relevant.
Dzulkifli hgihlighted that ‘excellence’ should be translated into the well-being of both the workers and the community.
“The journey towards achieving excellence is never ending given that ‘excellence’ is relative. With that, efforts towards excellence need to be systematically implemented to ensure that resources and efforts deliver the desired results.
“I think that vision is an important declaration that determines the mission of an organisation, public or private. The vision and mission of the organisation are two things that need to be translated into an organisation’s culture.
“Organising this one-day workshop titled ‘Development of Vision, Mission and Objectives as Foundation for Business Excellence’ is timely as a programme in the journey towards achieving organisational excellence,” he said.
Dzulkifli also pointed out that an outstanding organisation does not just refer to its financial performance but also being able to achieve excellence in other aspects such as employees, environment and the community.
He went on to note that a succesful organisation has highly motivated people, which is a result of an excellent work environment and system. Additionally, the welfare and relationships among the various levels of the organisation are always given attention, he stressed.
He noted that indications which point to organisations having excellent employees include high productivity, low rates of resignations, ability to retain employees and ability to attract highly skilled workers.
Aside from that, he said, an excellent organisation will give priority to environmental conservation, an important aspect for long-term prosperity.
Dzulkifli also stressed that an outstanding organisation will always focus on its relationships and welfare of the community, customers and suppliers.
“MPC hopes to produce more excellent organisations with the features mentioned earlier. I invite more organisations in Sarawak to join in the organisational excellence journey program prepared by MPC Sarawak,” he said.