KUALA LUMPUR: AirAsia Bhd is offering flight change fees waivers for bookings where the travel date falls on polling day (May 9, 2018) to ensure the travel plans of Malaysians are not affected.
In a statement yesterday, the low-cost airline said, in conjunction with the coming 14th general election, the offer would apply to Malaysians only, and must be done within ten days from the announcement of the polling day by the Election Commission (April 10, 2018).
It said guests may choose one of the following options by filling in an e-form available at support.airasia.com.
“Option one: Move Flight: Perform one date change for all bookings without flight change fee to postpone travel by up to thirty days from the original travel date, subject to seat availability and any fare or tax differences; or,
“Option two: Credit Account: Retain the fare value in your AirAsia BIG Loyalty account for future travel with AirAsia, to be redeemed within 90 calendar days from the date of credit issue,” it said. — Bernama