MSC prime location for shared services outsourcing — PM

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CYBERJAYA: Multimedia Super Corridor (MSC) Malaysia is a prime location for shared services outsourcing (SSO) with over 200 companies already calling it home, said Datuk Seri Najib Tun Razak.

KNOWLEDGE CENTRE: Najib (third left) being briefed on Hawlett-Packard (HP) Global Centre Campus building model after its launching in Putrajaya. — Bernama photo

The Prime Minister said almost 140 foreign and over 60 local companies performed various SSO activities, ranging from information technology (IT) outsourcing, business process outsourcing and knowledge process outsourcing.

The companies are involved in energy, chemical and resources; transportation and logistics; banking and finance, especially Islamic finance; and IT services, Najib said.

“This is a testament to the strong talent pool and unique advantages that Malaysia offers as an SSO destination and recognised by the AT Kearney study, ranking Malaysia as the top three most preferred SSO investment destination,” he said at the launch of the Hewlett-Packard (HP) Global Centre Campus here yesterday.

Najib said MSC Malaysia would be ending its second phase this year and he was happy to report that the results were more than satisfactory.

He said that within the 14-year period, the MSC initiative has created over 2,500 MSC status companies with a combined contribution of more than RM35 billion to the country’s gross domestic product (GDP).

A total of more than 100,000 high value jobs were created and attracted investments of more than RM27 million, of which 60 per cent came from foreign direct investment, he added.

Najib said the government has set some ambitious targets to become a high-income developed nation status by 2020 and the role of information and communications technology (ICT) is seen as a key enabler in that journey to transform this country.

He said the Economic Transformation Programme (ETP), which was announced last month, was set to serve as a catalyst to drive Malaysia and ensure that the country accelerated towards a high-income economy within the next 10 years.

“It is no surprise that 85 out of the 131 identified entry point projects (EPP) from the ETP is driven or enabled by ICT,” he added.

The Prime Minister said he has also tasked Multimedia Development Corporation (MDeC) to implement six approved recommendations as MSC Malaysia entered its third phase.

Among them are developing the architecture for a National Innovative Digital Economy Framework, the infusion of technology across all economic sectors in driving innovation and productivity, and acculturation of the digital transformation throughout the entire government machinery.

Others are making Malaysia a vibrant hub for the creation of ICT solutions, the pervasive use of ICT to increase the quality of life across all communities, and ICT empowerment as a source of national competitiveness.

Built on sustainable design principles, the 24-hectare global centre campus will address multiple HP and client business needs, representing yet another investment the company is making to drive strategic growth in Asia.

Serving global HP enterprise services clients, the centre is home to one of six HP best shore global delivery hubs and as part of future investment plans, it will house a client-centric HP next-generation data centre. — Bernama