SINGAPORE: Fujitsu yesterday announced a regional partnership with Sigma Systems to better serve the information technology (IT) needs of communication service providers (CSPs) customers across key Asean markets.The partnership would combine Fujitsu’s strengths in project management and solutions delivery with Sigma Systems’ expertise in advanced end-to-end service fulfilment technologies, the companies said in a joint statement yesterday.
Fujitsu will develop IT solutions that incorporate Sigma Systems’ Service Management Portfolio of operations support systems solutions, including service management platform and device provisioning manager.
The partnership would unlock synergies that elevate service standards and satisfaction levels for telecommunications customers in Asean, the statement said.
According to the partnership, other companies under the Fujitsu Group would also perform similar roles in regional markets including Malaysia, Thailand, Indonesia, Vietnam, Laos and Cambodia.
The Sigma Systems Service Management Portfolio of service fulfilment solutions could deliver and manage hundreds of millions of IP-based services, including triple-play and quad-play offerings, the statement explained.
In Asean markets, Voice over Internet Protocol (VoIP) is poised for significant growth, and Sigma Systems has provisioned more than 10 million residential and business VoIP lines worldwide, it added.
“With Sigma Systems on board, Fujitsu possesses the ability to engineer fully automated, end-to-end systems that improve operations processes such as order capturing, service fulfilment, and account billing,” said David Bowden, vice president of Strategic Initiatives for Fujitsu.
This would directly affect a CSP’s ability to quickly develop and launch new products, Bowden said, adding, it would be a major source of differentiation for CSPs in winning the time to market battle.
The statement said the partnership would offer Asean CSPs increased profitability and accelerated time-to-revenue, the ability to deliver any service over any infrastructure and any combination of networks access technologies and improved productivity through automated service fulfilment. — Bernama