KOTA KINABALU: The Consumer Claims Tribunal yesterday ordered a car dealer to complete and to bear the cost of repair of a vehicle belonging to a claimant within 45 days.
Claimant Donysius Peter James had bought the vehicle for RM48,000 from the car dealer on January 31 this year.
However, James found that the temperature of his car engine to be higher than normal, three days after the purchase was made.
The claimant decided to bring the vehicle to a workshop on Feburary 15, but the vehicle broke down halfway.
An examination on the vehicle found that the cause of the breakdown was due to an engine malfunction caused by oil to have mixed with water.
James filed a claim against the respondent since he had waited for more than three months for his vehicle to be repaired.
In a separate case, a vehicle owner was awarded RM1,000 as compensation for unsatisfactory repair work on his Proton Iswara.
The claimant, Mahathir Abu Bakar, had sent his vehicle for repair to a workshop on February 23 this year.
When he took his vehicle on March 14, he was not satisfied with the repair, citing faulty works on the casket, car battery, bonnet, bumper, rims and painting job.
Mahathir claimed that he had paid RM1,930 for the repair works and had expected the workshop to have used new spare parts.
The respondent explained that the workshop was asked to repair the vehicle, hence he had bought used parts instead of new spare parts.
Tribunal president Datuk Lawrence S.H. Thien ordered the payment of a compensation amounting to RM1,000 to the claimant and rejected his initial claim of RM5,000 as there was no justification to claim for that amount.
The tribunal also ordered a respondent workshop to compensate RM120 to claimant Rudolf Justin for spraying his Perodua Kancil with the wrong paint.