Thursday, November 21

Sister hotels appoint new hotel manager

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Patrick Lau

KUCHING: Grand Margherita Hotel and Riverside Majestic Hotel recently announced the appointment of Patrick Lau as the new hotel manager.

Lau, who was previously the executive assistant manager for Grand Margherita, is a seasoned hotelier, having started out early upon graduating from Stamford College’s School of Hotel Management in 1990.

He joined Damai Beach Resort (previously known as Holiday Inn Resort Damai Beach) as accounts payable assistant before moving to the position of chief cashier.

After two years, he found his true calling when he moved to Grand Margherita (previously known as Holiday Inn Kuching) and with perseverance and passion for his career, he soon made his way up from a sales executive to director of business development.

Upon recognition of his capability to lead across functional decision making of all revenue generating departments, Lau was later appointed as the hotel’s revenue manager before being promoted once more to the position of executive assistant manager in 2008.

“My experience has shown me that passion will always be a big part of my work. Building relationship is key, be it with clients or internally among subordinates and colleagues.

“ It is very crucial to be able to encourage one another to stretch that much further so each and every one of us can aim higher.

“My experience of handling demanding and dissatisfied customers has also taught me patience, which is very important both at work and outside of it,” he said.

Lau, now based at Riverside Majestic but oversees both hotels in general, was also excited to share latest promotions at the Riverside Majestic.

“Sungkei Ria, the Ramadan buffet dinner, is hosted at Riverside Majestic’s Blue Lagoon, offering an ambience of ‘al fresco’ for diners who prefer a relaxing yet quality meal with loved ones.

“For companies and association looking for meetings and events venue, the hotel’s Ramadan meetings package had proven to be a great bargain as Muslim participants are entitled for the Sungkei Ria instead of the customary of the tea breaks that they were not able to consume during the fasting month,” he said.

To cater for the upcoming festive season of Aidilfitri, the hotel would also be offering catering services.

At only RM160 per dish, one dish would serve approximately 30 persons and would be perfect to ease the inconvenience of clients having to prepare the food themselves as well as cleanLauing up afterwards.

Meanwhile, in the month of September, promotions such as the ‘Sweet 19th’ where 19 choice dishes would all go at a flat rate of RM19 each, as well as the ‘Wellness and Organic’ promotion that would promote healthy yet wholesome lunch and dinner choices.

For the hotel’s lobby lounge guests, three Samsung Galaxy Tab would be also up for grabs.

“To earn a chance to own the popular tablet, guests of The Club Lobby Lounge need only to spend a minimum of RM50 during their Happy Hours.

“This makes it one of the simplest competitions ever,” said Lau.

More information about the hotel’s promotions could be obtained via the hotel’s website at www.riversidemajestic.com, or via its Facebook page.

Alternatively, call 082-423111 for the Ramadan Meetings Package and Aidilfitri catering, and 082-247777 for Sungkei Ria as well as other food and beverage promotions.