Torstein presents an award to long serving staff Ripau Kakok, who is Human Resource Policy and Manpower Planning senior manager, as (from left) Lu, Aisah and Distribution vice president Lau Kim Swee look on.
KUCHING: A total of 346 Sarawak Energy (SEB) employees were recognised for their contributions at the utility’s Loyalty Service Awards 2015, held in three separate events in Miri, Sibu and Kuching recently.
Employees who reached career milestones of 10, 20, 25, 30 and 35 years were celebrated for their role in supporting and strengthening the operations and performance of Sarawak Energy.
Presenting the awards at the finale in Kuching on Monday night was Sarawak Energy Group chief executive officer Datuk Torstein Dale Sjotveit. The awards dinner in Kuching saw 200 long serving employees honoured.
The event was attended by the company’s senior management team including Sarawak Energy executive vice president and chief executive officer of Sesco Lu Yew Hung and Corporate Services executive vice president Aisah Eden.
Aisah officiated at the events in Miri and Sibu, which saw 65 and 81 long serving employees respectively honoured.
In his speech, Torstein said the company currently has 4,300 employees serving over 600,000 customers across all sectors and it was crucial to focus and build the competency of its workforce as the company aspired to deliver world class service.
“Our biggest achievement this year, which we worked closely with the state government to deliver, was lowering our tariffs so that households and businesses in Sarawak pay the lowest rates in Malaysia,” he said.
Though Sarawak Energy has improved reliability of power supply, it remained an on-going challenge to ensure stable supply at all times and to restore supply in the shortest time possible in the event of an outage.
He said Sarawak Energy had been engaging with its stakeholders and the public through open, transparent and effective communication. This had resulted in more balanced coverage whenever an issue arose and credited this to strong teamwork among employees.
Sarawak Energy has received several accolades for business excellence and corporate social responsibility at both local and international levels including being named ‘Utility of the Year’ at the sixth Annual Power and Electricity Awards Asia in Singapore, receiving the ‘Excellence in Provision of Literacy and Education’ Award at the seventh Annual Global CSR Summit and Awards 2015 in Yogyakarta Indonesia and the ‘Best Customer Service Management’ Award at the 2015 Civil Service Day here.