KUCHING: Members of the public are now able to submit feedbacks on issues that they may be facing directly to the Kuching South City Council (MBKS) via the “IPeople App”.
The mobile application which was launched by Minister of Local Government and Housing Datuk Dr Sim Kui Hian today, is now ready for download at Google Play.
The application will also be released on Apple App Store within the next two weeks.
“This is in line to the call by the Chief Minister Datuk Patinggi Abang Johari Tun Openg on digital and technology-based service transformation,” said MBKS mayor Dato James Chan Khay Syn during the launch held at the Stutong Community Market.
Ipeople App is all about real time communication between the local authority and its people to bring about better control of the city’s infrastructure, its environment, cutting of wasterful downtime and resources to ensure the city is better managed and to be a sustainable and smart city.
Chan revealed that some of the important features of the application included photo attachment and geo tagging.
“The map-based ‘pin-drop’ location function will enable MBKS to resolve issues quicker and holistically by identifying the exact location that the feedback refest to,” he added.
Chan said the council will continue to work with the application’s developer, Techninier Sdn Bhd to fine tune and improve the functionalities, features and performance of the IPeople App by taking into account the feedbacks from actual usage and suggestions in the next phase.
He added that among the plans is to enable online payment feature via the application for the public to make payment for council’s fees or assesment directly.
“To me, technology is nothing if not versatile and we must adopt digital technology to serve the people of MBKS better,” he added.
With the launch, MBKS is now one of the local authorities in Malaysia to use digital technology to deal with its responsibilities in a more focused and efficient manner to serve the people based on the Sarawak Civil Service pledge – An Honour to Serve.