KUCHING: Dagang Net Technologies Sdn Bhd, a wholly-owned subsidiary of Dagang NeXchange Bhd (DNeX), has signed a memorandum of understanding (MoU) with Audatex Malaysia Sdn Bhd to provide a comprehensive motor parts, prices and repair times database system for automotive insurance repair.
Under the MoU, the collaboration will include the setting up of a computerised repair estimating system and vehicle identification number (VIN) identification backed by a powerful database, which contains automotive repair times on specific brands and models to complement the current market situation.
The system is aimed to offer transparency and efficiency to the claims process by providing more accurate vehicle collision damage estimation and insurance claims handling, and comprehensive repair estimate including parts, labour and paint.
In addition, it is able to lower complexity of estimation and claims adjustment thus speeding up the whole process. By relying on more accurate repair guides, the system can also help reduce disputes between insurers and repairers.
At the signing held earlier in Kuala Lumpur, Dagang Net was represented by DNex executive deputy chairman and Dagang net executive chairman Datuk Samsul Husin,as well as Dagang Net chief executive officer Wan Ahmad Syatibi Wan Abdul Manan. Audatex was represented by its APAC managing director Brian Seldess and country manager of Malaysia Charlie Ting.
“We are excited to collaborate with Audatex, which is a leading global provider of collision repair estimating and claims solutions, to enter into provision of this system to the automotive insurance industry.
“This will be an expansion of our existing e-Services offerings into vehicle and transportation clearance management cluster,” said Samsul in the statement.
“As a world leader in automotive data and solutions, it is of strategic importance for us to partner with a strong local player and Dagang Net certainly meets this requirement.
“Together we are set to optimise customer satisfaction and improve efficiency of the claims process that brings value to insurers, vehicle manufacturers, repairers, car owners, regulators and policy makers in the after sales and automotive insurance business,” added Seldess.