KUALA LUMPUR: Pos Malaysia Berhad (Pos Malaysia) regards the use of postage stamp as still relevant although its revenue from postal service is declining over the years.
Its chief executive officer, Syed Md Najib Syed Md Noor, said although mail deliveries have dropped, the number of postal addresses in Malaysia has increased to nine million.
“This means Pos Malaysia is still available across the country to send letters. Our challenge is the handling cost and to satisfy our customers.
“Postage stamp is still relevant although there will be an unexpected drop in another two years,” he told reporters at the 50th World Post Day celebration here at Pos Malaysia headquarters here yesterday.
Also present was Deputy Communications and Multimedia Minister Eddin Syazlee Shith who launched the second edition of ‘Pos Silang’ (Postcrossing) stamp series.
Only 650 million postage stamps were produced last year compared to 1.5 billion 10 years ago, he said, attributing the drop to the use of technology, mainly the WhatsApp application.
However, he said the courier service is gaining popularity, contributing up to 60 per cent of revenue from postal service.
“Pos Malaysia is a huge organisation, we are present at over 13,000 locations, and our service includes delivery of parcels by air and sea, with 7,000 staff dedicated to sending parcels and correspondence,” he said, adding that it received an average of 500,000 parcels daily for processing.
Meanwhile, Eddin Syazlee said Communications and Multimedia Ministry was always open to discuss ways of improving Pos Malaysia courier and postal services to make them more competitive.
On the presence of various courier services, he said it would not adversely affect Pos Malaysia’s service, which is backed by the government. — Bernama