Thursday, January 21

Tech ecosystem allows companies to thrive, expand their businesses


CYBERJAYA: A technology ecosystem allows companies to localise their services and contents, and eventually expand their businesses, tech experts shared during Cyberview Sdn Bhd’s (Cyberview) first live monthly webinar series held recently.

Themed ‘The Role of Technology in Restarting the Economy’, the webinar discussed how a technology ecosystem would catalyse the development of tech and innovation as society and businesses are pushed to fast-track digitalisation post-Coronavirus Disease 2019 (Covid-19).

With lockdowns across the world beginning to ease and people learning to adapt to a new norm, the panel discussion focused on how technology will continue to play a key role in rebuilding economies. The speakers included Cyberview head of Technology Hub Development Division Shafinaz Salim, Aerodyne Group Partnership and Ecosystem Development vice president Richard Ker, and WAU Animation founder and chief executive officer Usamah Zaid.

“In conjunction with Cyberjaya’s 23rd anniversary, we are excited to kick off Cyberview’s series of online panel discussions to talk about various topics of interest in today’s new world. At Cyberview, we champion Cyberjaya as a vibrant global tech hub, and the centre of Malaysia’s tech innovation. With digitalisation and technology becoming more important than ever before, we are confident that today’s session will be insightful for all, as we bring together industry players and stakeholders in Malaysia’s tech and digital scene to engage with the relevant audiences,” Shafinaz said.

Shafinaz Salim

She added, “As a smart city, Cyberjaya’s technology ecosystem provides a conducive environment for tech startups and companies to innovate.

“The technology ecosystem is made up of a network of industry players from different industry segments, and involves various components including businesses, investors, infrastructure, talents, incentives, and the community. Through our newly unveiled Cyberjaya masterplan, we will continue to ensure that these components are interconnected and interdependent with each other.”

The new Cyberjaya masterplan further complements the technology ecosystem where Cyberjaya has been divided to four districts – North Cyberjaya, West Cyberjaya, South Cyberjaya and Downtown Cyberjaya, with a strong focus on the three new technology clusters – Smart Mobility, Smart Healthcare and Digital Creative. These districts will propel Cyberjaya as the centre for Malaysia’s tech innovation by providing a platform for creators and innovators to launch their businesses, while creating an ecosystem that encourages synergy between companies from different industries and of various sizes.

Richard Ker

Ker shared, “Generally, a technology ecosystem allows companies to localise their services and contents, and eventually expand their businesses.”

He added, “For example, although Aerodyne is slightly more than five years old, we have succeeded in entering over 25 countries by leveraging the technology ecosystem that these countries have. Specifically, for Cyberjaya, the thriving ecosystem allows us to collaborate with other technology players, investors and the government agencies who are based here. For example, we were very glad to be able to provide our services in enforcing the Movement Control Order (MCO) together with Royal Malaysia Police (PDRM) recently, with an outstanding achievement of running 62 drones in 1,364 flight hours, covering over 55,000 kilometers in distance.”

As the pioneer figure in paving the way for a more flourishing Malaysian digital creative industry, Usamah shared his perspective on how his digital creative journey started in Cyberjaya.

Usamah Zaid

“Starting a business in animation was not easy but being in Cyberjaya gave us the opportunity to be connected with other players in the ecosystem which include Malaysia Digital Economy Corporation (MDEC) that has given us continuous support since 2013. We also get to work with other animation players here in Cyberjaya. In today’s ever-evolving world, we must study the industry landscape to fulfill gaps, as well as diversify and modify our business scopes to stay relevant and resilient,” he said.

To conclude, Shafinaz emphasised on the importance of remaining agile and flexible when adapting to today’s new normal.

She said, “Cyberview’s role as the Tech Hub Developer of Cyberjaya allows new technologies to be developed, tested, and piloted in Cyberjaya.

“We encourage widespread access and adoption of technology among Cyberjaya’s community, in line with our smart city roadmap. Although there are shared losses and challenges that we are overcoming, we must focus on the future. It is imperative that companies take a step back and analyse their business processes and strategies in order to remain competitive and resilient. After all, the future is a world shaped by technology.”